MyEzPay Online
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Knowledge base
MyEzPay Online
FAQ's
4
How many users can I have on my EzPay account?
How do I Add an Additional User?
How do I Re-Authenticate to MyEzPay Online?
Can I try MyEzPay Online in a Test Environment?
Getting Started
4
Company Wizard
Invite New Users to MyEzPay
Accepting an Invitation to Join MyEzPay
How Do I Download MyEzPay Online to my PC?
My Members
10
How do I Delete a Stored Payment Method?
How do I Add a Credit Card to an Existing Customer?
How do I add an ACH Payment Method to an Existing Customer?
How do I set a Default Payment Method?
How do I Delete a Payment Record for a Client?
View all 10
Take Payments
7
How do I Charge a Credit Card against an Invoice?
How do I Create a New Sales Receipt in My EzPay?
How do I Process an ACH/eCheck against an Invoice?
How do I take a Partial Payment against an Invoice?
How do I take a Payment to Multiple Invoices?
View all 7
Scheduled
9
Creating a New Recurring Subscription in My EzPay
Deleting a Recurring Billing Instance in My EzPay
Can I Run a Report on Expiring Cards in My EzPay?
How Do I Find What Subscriptions are Ending this Month?
Viewing Expiring Credit Cards for Subscriptions
View all 9
Refunds
3
How do I Void a Transaction?
How do I Refund a Customer? (Payment came through EzPay)
How do I Refund a Customer (Payment came through Authorize.Net)
Reporting
3
How Do I Find a Transaction that Processed Today?
How Do I Find Previous Transaction?
How do I Batch my Fuel Charges in MyEzPay?
Tools
2
How Do I Open QuickBooks from MyEzPay?
How Do I Open My Authorize.Net Account from MyEzPay?
Notifications
0
General Questions
6
How do I Add a New Tax Type in My EzPay?
How Do I Delete a User in MyEzPay Online?
How Do I Switch to a Different Company?
Adjusting Authorize.Net Fraud Settings
Add or Modify Payment Types in QuickBooks Online
View all 6
Electronic Billing
1
What is the Electronic Billing feature in EzPay?
Quick Bill
1
What is Quick Bill in MyEzPay?
Authorize.Net
Authorize.Net FAQs
31
How do I Change my Authorize.Net Gateway Settings?
How to obtain your Authorize.Net API Login and Transaction Key
How do I Import a Payment Method and Create a Subsciption from a Transaction?
Can my Customers receive an automated email receipt for successful transactions?
Why was my transaction declined?
View all 31
Pricing and Billing
Standard and Bundled Pricing
3
Monthly Subscription Fee for QB EzPay (Software Only)
Monthly Subscription Fee for Gateway Bundle
Monthly Subscription Fee for Merchant Account Bundle
Support Pricing
2
Premium Support
Standard Desktop Support
General Billing Questions
3
How does EzPay bill me?
When does EzPay bill me?
Is there a contract to sign for either My EzPay or the QB EzPay software?